Forum Discussion

MattK1010's avatar
MattK1010
Newbie
2 years ago
Solved

Sky TV only playing in small frame through Roku home screen

Hi all, Can anyone help? As of this morning, when I open Sky TV, it doesn't automatically open up full screen, it just plays via the Roku home screen. To get Sky full screen I have to go through th...
app playback
  • RokuJanadeeK's avatar
    RokuJanadeeK
    2 years ago

    Hi MattK1010,

    Thanks for bringing this to our attention.

    Could you provide us with a photo of this issue? We'd like to visualize this for better investigation. Also, have you already tried performing a system restart on your device by going to Settings > System > Power (Skip is an unavailable option) > Restart?

    Keep us updated.

    Regards,
    Janadee

  • RokuJanadeeK's avatar
    RokuJanadeeK
    2 years ago

    Thanks for this information, JJJPint.

    May we know if this channel was shown in full screen before? Also, try a workaround by changing the TV resolution just to check if there will be a difference. You can follow the steps provided in this article on how to change the display type on your Roku® streaming player. Additionally, during playback, please click on the star button on your remote and look for further options to change picture settings.

    Please keep us posted on what you find out.

    Regards,
    Janadee

JJJPint's avatar
JJJPint
Reel Rookie
2 years ago

Thank you, John. Here is how I am seeing all Sky channels on my Roku TV... Sorry, dragging the image into this frame does not seem to be working. Can you give me an email address to which I can send the photo?CNN News program with left and right sides cut off

JJJPint's avatar
JJJPint
Reel Rookie
2 years ago

  • RokuJanadeeK's avatar
    RokuJanadeeK
    Retired Moderator
    2 years ago

    Thanks for this information, JJJPint.

    May we know if this channel was shown in full screen before? Also, try a workaround by changing the TV resolution just to check if there will be a difference. You can follow the steps provided in this article on how to change the display type on your Roku® streaming player. Additionally, during playback, please click on the star button on your remote and look for further options to change picture settings.

    Please keep us posted on what you find out.

    Regards,
    Janadee