Solving playback issues

[Tpot528]

Same. I’m stuck on  “Sharp Roku tv” boot loop - it’s a 65” 

[Tpot528]

Same! I can’t even turn it off! I have to unplug it. 

[RokuTakashi]

Hi, @Tpot528

Thanks for posting, and welcome to the Roku Community.

We're sorry to hear about the issue you've encountered with your Roku TV, and we'd like to gather more information. May we know if you're experiencing this issue while turning on the Roku TV or accessing an app/channel? Also, when did you first encounter this issue?, and was this after performing a system update or any changes to your Roku TV settings?

Please keep us posted.

All the best,
Kash

[Rockyh]

Don’t waste your time. No fix. It’s stuck in update loop. Trash the TV and don’t get a ROKU tv again. I trashed mine and got a Samsung, never looked back. 

[RokuJohnB]

Hi @Rockyh,

Thank you for posting here in the Roku Community!
We'd like to take a closer look into this issue that you're experiencing with the Roku TV. May we know what troubleshooting steps you have taken so far?

We'll wait for your response.

Thanks,

John