Solving playback issues

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shymwa
Level 7

Screen white after latest update

my screen is completely white after update. 

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3 REPLIES 3
RokuDanny-R
Roku Employee
Roku Employee

Re: Screen white after latest update

@shymwa 

Thanks for the post.

Can you please provide more detailed information about the issue you are experiencing?

With more information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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shymwa
Level 7

Re: Screen white after latest update

Hisense model 43R6+

Update auto installed when I turned the TV on. Seemed fine for about 30 minutes then the upper right corner started going white and spread across the entire screen. Now entire screen is white. Tried factory reset and it did not help. Tried removing from power source for a couple of hours and factory reset again, still white screen.

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Nikkilyndsay
Level 7

Re: Screen white after latest update

I have the same issue except my tv is black screen

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