Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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pumpkinhead
Level 7

Screen black, but can see subtitles still

Had this happen today, when selecting a program to stream from the menu,  the video is black while the closed caption was playing.

Lost internet connection to the Roku just prior. ( which has been randomly occurring lately with greater frequency).

 I reset the network connection ( renew IP and SSID) and good to go till next time.

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