Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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SharV
Level 7

Screen Won't Stop Scrolling

My home screen is continuously scrolling really, really quickly. So fast, that it's impossible to click on anything, In SlingTV it scrolls all the way to the right at the home screen and I can't click on anything except the furthest thing to the right.

1. I tried replacing the remote batteries

2. Tried using a different roku remote from another tv

3. Tried unplugging & restarting 3 times

4, Left it completely unpluggd for 24 hours+ and restarted

Nothing made a difference.

I searched for this topic here, but didn't find any solutions that would solve the problem I'm having.

Thank you.

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