Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku keeps resetting

I just bought my roku express about an hour ago. I went through all of the steps for activation. I was in the middle of watching a show, and it shut down. I turned it back on, and it did it again. I then tried different outlets, and every HDMI port. It keeps shutting down and restarting, sometimes it turns itself back on, and sometimes it doesn’t. Very frustrating 

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