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Solving playback issues

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TerrorFields
Reel Rookie
‎12-04-2023 01:00 PM

Re: Roku defective Utlra 2022 model

Hey, I have been having issues with some anime shows on Crunchyroll. I'm on the Roku Ultra 2018. Maybe we have the same issue.

Are you experiencing freezing and stuttering on certain frames on certain shows? Shows like Buddy Complex, Murder Princess, Sacred Blacksmith, or Star Blazers Battleship Yamato? Are you using Comcast Xfinity for your home internet?

Are you connected by ethernet cable or by wireless? Have you tried watching on a different network connection like mobile hotspot or another household?

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OtakuGirl85
Binge Watcher
‎12-04-2023 01:50 PM

Re: Roku defective Utlra 2022 model

I switch to the Utra 2022 model but my TV is too old to rely on it.

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atc98092
Community Streaming Expert
‎12-04-2023 01:58 PM

Re: Roku defective Utlra 2022 model

@OtakuGirl85 wrote:

I switch to the Utra 2022 model but my TV is too old to rely on it.

Unless your TV doesn't have HDMI inputs (which would make it really, really old) it should work fine with an Ultra. Even if your TV isn't 4K, the Ultra would still be fine on an HD set. 

Dan

Roku Community Streaming Expert

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I am not a Roku employee, just another user.
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