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Anotheryou
Level 9

Roku changes apps in the middle of a show.

My Roku switches to from Netflix to Spotify in the middle of a show for no reason. My remote is on the table so I'm not accidentally pressing any buttons. Plus I'm order to go to Spotify is have to go to the home screen and scroll my apps. But every now and again I'll be watching a show on Netflix or something and my screen goes black then goes Roku purple then Spotify opens up. 

Anyone else have this or know why it's doing this?

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1 REPLY 1
renojim
Community Streaming Expert

Re: Roku changes apps in the middle of a show.

Do you have a Spotify button on your remote?  If you take the batteries out of the remote why you're watching something does it still happen?                     

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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