Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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jeeves101
Level 7

Roku Ultra not starting up today

Roku Ultra suddenly isnt starting today. All I see is a grey screen, no Roku bounce. I did the power reset, changed the hdmi cable - no progress. Was there a recent update that could have bricked it? It was working fine last night.

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renojim
Community Streaming Expert

Re: Roku Ultra not starting up today

Does the light on the front come on when you connect the power?  Have you tried another HDMI input on your TV or another TV entirely?

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