Forum Discussion

Dean3's avatar
Dean3
Channel Surfer
10 months ago

Roku Streaming player TV screen is black with sound

when the episode/program would first start up, do you get the purple time line at the bottom, and the episode info at the top? I did. there was also a "captions and audio track" label on the lower le...
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PTWallace's avatar
PTWallace
Channel Surfer
9 months ago

p.s.  I should have been clearer. I have a Roku Express streaming device, not a Roku smart TV. I am having the problem with what the Roku box is sending to my (vintage Pioneer plasma) TV via HDMI.

Gbrock's avatar
Gbrock
Channel Surfer
9 months ago

Have you tried the Roku on another tv? Also try another device on the HDMI port to make sure that the port isn't the issue. If the Roku doesn't work on other TVs either then try to use a different HDMI cord. Try all of these things and let me know how it goes. 

  • PTWallace's avatar
    PTWallace
    Channel Surfer
    9 months ago

    Bear in mind that when I press Back on the Roku remote control, the black screen is replaced with the normal YouTube display. So suddenly the HDMI cable and TV input have come to life? Seems unlikely.

    Next time the problem occurs I plan to do the following.

    The TV has three HDMI inputs, currently used for two Humax PVRs and the Roku device. I shall unplug the HDMI cable from the Roku device, then unplug one of the PVRs and use its HDMI cable to connect the Roku device. On selecting the new input on the TV, so that it is seeing the Roku device, I confidently predict the black screen will reappear.

    Watch this space.