Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 9

Roku Media Channel reruns to Roku home screen after a few minutes of play

Roku Ultra. My routine is to use Roku Media Channel and earbuds in the remote for audio. I turn off the TV and listen to video playing from media Channel ( I have an external hard drive connected to the Roku). I've been doing this for years. This week things changed. Within 5 minutes of turning off the TV, the audio stops. I hear nothing in the earbuds. I turn the TV on and discovered the Roku has returned to home screen.  I've tried rebooting, tried a different HDMI and also did a factory reset today. Nothing has worked.  I love the earbuds in the remote for private listening. This helps me fall asleep to movie audio without disturbing my significant other. How do I get this working like it was a few days ago?
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