Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Billy12
Level 8

Roku Express 4K+ Issue with powering on

My Roku Express 4K+ always reboots my Sony TV when turned on. I have the Roku Express on an older Vizio TV and it turns right on to streaming. I've tried rebooting and it still does it. What is the fix?

2 REPLIES 2
renojim
Community Streaming Expert

Re: Roku Express 4K+ Issue with powering on

Are you using the supplied power adapter?

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Billy12
Level 8

Re: Roku Express 4K+ Issue with powering on

Yes. I’ve tried rebooting the Roku as well as my TV etc a d it still happens.

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