Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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YS0Cerious
Level 7

Roku 4230X is not recognizing my TV as 4K

My old Ultra Roku is having problems now after this update. It is not recognizing my TV as 4k and switched to HD only. 4k used to work until now and I have done all the usual disconnect and restart. It could be related to HDCP 2.2 no longer working with Roku units.

Model - 4230X; S# - 4E654J081450; Software - 10.5 Build 4201

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