Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Community Streaming Expert

Re: Roku 3 screen goes blank periodically

Yes, that sounds like a refresh rate change. You can disable that if you like under Settings/System/Advanced system settings. 


Roku Community Streaming Expert

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Level 9

Re: Roku 3 screen goes blank periodically

OK, I'll look for that setting.    Thx!


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Level 7

Re: Roku 3 screen goes blank periodically

I had that same issue on my almost new Roku Ultra 4800R. The fix was to turn off AUTO DETECT on the DISPLAY TYPE setting and just select the correct display. HOME>SETTINGS>DISPLAY TYPE> ?
One problem: after turning the Roku off (maybe?) I found it had reverted to Auto-Detect. I don't know yet if this is going to be an ongoing problem or just a one-time glitch.  

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