Yeah you passed it along several times and I never received a reply.
Thanks for keeping us posted, @Hisbeauty4ashes.
Indeed, we have forwarded your concern as well as the information to the appropriate Roku team. We are currently investigating this issue and are in the process of fixing it in the best way we can as soon as possible. As of the moment, we don't have any updates, or further information yet from the team, but once we do, we will surely update this thread.
Feel free to let us know if there's anything else you'd want us to address, and we'd be more than happy to listen and take appropriate action.
Best regards,
Carly
Okay well no replied happened so I am guessing you have no solution or are not reading our posts.