Forum Discussion
We have followed all above mentioned problem solving steps each night and have excellent internet and we continue to be kicked out of apps after 30 seconds. We are ready to get rid of all Roku devices if there is no help. Please help!
In 24 pages covering 240 posts. There are 3 proven solutions to your problem. They all work equally well and don't need a lot of technical skill. Pick your poison.
06-11-2023 12:09 PM
If I was trying to find the problem I would ask myself a few questions.
1. Are there thousands of people having the same problem ? ....... Answer: Yes
2. Do those thousands have hundreds of different model devices the problem occurs on ?.... Answer: Yes
3. Have all these people Updated every imaginal device and software ?..... Answer : Yes
4. Have they all unplugged, Installed and Reinstalled there devices and apps ?....Answer: Yes
5. What is the one thing that all these people have in common besides the problem ? Answer: Roku devices.
6. What can you do to solve the problem ? Get rid of the common denominator and get another streaming device. Problem solved.
06-21-2023 02:18 PM
Did anyone notice all the Roku moderators have gone to the dark side. Mary, Kariza and Lianna where are you ?
I wouldn't poke my nose into this subject either if I represented Roku. Or maybe they are helping hundreds of other customers waste their time updating, emptying cache, removing channels , re-installing channels and all the other malarkey they propose. The only real cure is to remove Roku and get a device that works....
07-08-2023 09:54 PM
Yes we do
Replace batteries in your remote
Remove and reinstall all your apps
Update Roku and or your TV's software
Hit the home button five times then the up arrow six times then while holding the microphone button say Update remote three times. Release the microphone button and open the battery compartment.
Remove the batteries and set aside ( you will need them later )
Open the window and throw the remote as far as you can and then use the batteries in your new apple fire stick
See now wasn't that easy ??