Forum Discussion
The problem this thread is about is when you are watching any one of a number of apps you are periodically returned to the Roku Home Screen and you have to start watching your app all over again.
Hi, Community users.
We completely understand your input and sincerely apologize for any trouble and inconvenience this may have caused.
We are asking for those details as requested by the appropriate Roku team to determine the root cause of this occurring issue effectively and provide you with an accurate resolution or correct the issue successfully.
Your Roku streaming devices are uniquely made which is why we need each of your device's information and most importantly the Issue ID for us to assess your concerns better. With this being said, kindly provide us with the details requested by RokuJanadeeK.
We hope this clears everything. Please don't hesitate to let us know if there's anything else you'd want us to address and we'd be more than willing to listen and give further clarifications.
Thanks,
Carly