Re: Keeps kicking me out of my apps and back to the home screen
I'm having the same issues on all my Roku and non Roku TVs
Forum Discussion
It was doing the same to me, sending me to somewhere elses other than what I was trying to watch. As I posted before in this topic, it was the Roku (radio wave) remote. Radio interference was making my Ultra -think- I was pushing a button or buttons on the remote. The solution I found was to switch to a "simple IR" remote and unpair the rf-remote. Then the ghost button pushes stopped and have not returned so far.
The problem this thread is about is when you are watching any one of a number of apps you are periodically returned to the Roku Home Screen and you have to start watching your app all over again.
Hi, Community users.
We completely understand your input and sincerely apologize for any trouble and inconvenience this may have caused.
We are asking for those details as requested by the appropriate Roku team to determine the root cause of this occurring issue effectively and provide you with an accurate resolution or correct the issue successfully.
Your Roku streaming devices are uniquely made which is why we need each of your device's information and most importantly the Issue ID for us to assess your concerns better. With this being said, kindly provide us with the details requested by RokuJanadeeK.
We hope this clears everything. Please don't hesitate to let us know if there's anything else you'd want us to address and we'd be more than willing to listen and give further clarifications.
Thanks,
Carly
