Solving playback issues

[1120Ratasha]

Same issues 

[th5]

Sure sounds like it. Some of my app's work while others say failed to load content. Press ok to reload but nothing happens. Of course, the one I wanted to watch tonight is not working.

[RokuAustin]

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@Bmccarthy816 wrote:

How do we notify Roku of the problem? 

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Thanks for letting us know! We're on it!

[RokuKarla]

Hello @everyone

Thanks for reaching out to the Roku community!

We are aware of a playback issue on The Roku Channel preventing streaming content. Our team is working hard to restore service as soon as possible. Thank you for your understanding!

Regards,
Karla

[RokuAustin]

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@LeftIdaho wrote:

oh cool, I am now 60th in line at customer service!  LOL

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We're aware of the issue. No need to wait on hold. We'll have services restored as quickly as possible. Thanks for your patience!

[BFECME]

Response from ROKU on Facebook at 8:02 PM:

"We are aware of a playback issue on The Roku Channel preventing streaming content. Our team is working quickly to resolve this service interruption"

[NUNU33]

roku still will not load content and says network error, everything is working fine

[TroyKelso]

Ditto - same issue at the same time.

[SallyS]

so no one has any idea why?  We have the same issue.  Going to see if there is a number I can call 

[AngryFeline]

Hi Sounds like you are victim of the system wide Roku Channel service interruption. The Roku Channel & its streaming subscriptions are all down. If you are able to view other channels, (Prime, Pluto, etc), it's their system, not you. Don't waste your time trying to troubleshoot/fix it & pay no attention to network error msgs.