Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Prime Video audio out of sync

I have a roku express, and my Prime Video audio often is out of sync. The only fix is  to hit rewind and then hit play quickly and it fixes the issue. I have uninstalled the app, rebooted my roku and re-installed again and that did not fix the issue. I have no other issues on other channels. 

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Re: Prime Video audio out of sync

Same problem. I have a streaming stick+ and an express and only the streaming stick+ has this issue. The sync issues vary from a little off to audio lagging 5-6 seconds behind the video.

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