Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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datholen
Level 8

Premier + Issue

I have recently experienced a consistent problem with my Premier +. It is unable to access any of my channels. I tried to reset with no results. Other household Roku units are working without incident. Just the Premier + What is the approach to troubleshooting the problem or where do I obtain help? What are the signs of failure?

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1 REPLY 1
makaiguy
Community Streaming Expert

Re: Premier + Issue

Have you tried to set up your network connection again on your Premier+ ?
Settings > Network > set up connection
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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