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Re: my Pluto channel is not working on any roku device in my home
It works fine on my Roku stick, even after login; and, it works perfectly fine on my Roku TV. Just the Ultras where PlutoTV is out of commission. Roku, please help us all from these recurring app issues. The bases of Roku is to be able to stream. It defeats the actual purpose of Roku's existence if the very apps needed to do so are always problematic. Nothing is perfect in this life, but Roku has 1 job...app access and making sure that access is continuous, w/ maintenance breaks/downtime of <24 hrs, not an ongoing problem for months as seen here. Why it wasn't looked into at onset after numerous complaints is a mystery, and shows no one at Roku monitors this community. I'm assuming in hopes that we'll fix it amongst ourselves. That, alone, is unsatisfactory. Makes me question the integrity of their security products we're planning to get in short order.
Ok, I think I'm done venting. I'd be more relaxed w/ my Pluto Naturescapes channel I use to start my days and throughout the day from my phone/tablet. Until it's revived, I'm exactly my username here!
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Re: my Pluto channel is not working on any roku device in my home
Kash ... this is a lot of personal/sensitive/compromising information to post in a public forum. Do you have a secure place to send the device information you have requested?
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Re: my Pluto channel is not working on any roku device in my home
We need real Technical Support. Not Community Moderator support. We need answers on why Pluto Tv app will not work.
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Re: my Pluto channel is not working on any roku device in my home
Having same issue here. Works on tv apps but not roku ultra. Come on toku fix this!
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Re: my Pluto channel is not working on any roku device in my home
I'm having the same issue, when I go to open the Pluto app it acts like it's trying to open, but within 5 seconds it goes right back to the Roku home screen. I just did what you recommended to @Hrlybtch , but it didn't help me, it's still doing the same thing. Is there any other suggestions?
P. S. The Pluto app on my phone is loading and working fine like it should, which leads me to think this is probably a Roku issue!! Please Help!
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Re: my Pluto channel is not working on any roku device in my home
Exactly the same with me! Pluto loads and works fine on my phone, so it's obviously on Roku's end where the issue is.
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Re: my Pluto channel is not working on any Roku device in my home
Exact same thing with me! It's Sept. 12th, 2024, and nothing I've tried is working with the Pluto app on Roku just goes back to the Home screen! Pluto works fine on my phone & tablet!
Please Roku Tech's figure out the problem, and get a solution to us that works! I'm a long time Roku user and I love Roku. Any issues I've had in the past, which have been a few always get resolved, but this issue doesn't seem to be getting attended to, please make this a priority, it would be appreciated!
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Re: my Pluto channel is not working on any roku device in my home
Still having issues with Pluto here (though issues for me didn’t start until about 9/9/24). Did all troubleshooting (remove, restart Roku, reinstall). Still always acts like Pluto is starting for about 5-10 seconds, then bounces back to main screen.
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Re: my Pluto channel is not working on any Roku device in my home
I'd really like to know why none of us in months of this issue have heard from Roku. Not only is this problem lingering and becoming an infestation affecting an increasing number of people, but we're being ignored w/ no bug-killing solution. Has anyone heard from Roku directly, by chance?
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Re: my Pluto channel is not working on any Roku device in my home
I do not know about months. My Pluto issue started happening 4 days ago. I just want it fixed, So far, no Roku staff has answered.