Forum Discussion

JJAT2164's avatar
JJAT2164
Newbie
10 months ago
Solved

Pluto TV keeps recycling to home screen after App update.

Pluto updated app, and now it cycle back to the home screen. I have uninstalled and reinstalled several times, factory reset the TV. App doesn't work on all my Roku TVs.
app playback
  • RokuJharra-Q's avatar
    RokuJharra-Q
    10 months ago
    Hello, valued Roku Community users,

    Thank you, and welcome here in the Roku Community!

    We believe that the issue was resolved.
     
    We appreciate your posts, updates, reports, and feedback about any issues you may be experiencing with your Pluto TV channel on your Roku device. 
     
    Thank you for your understanding and continued participation in our community!

    Happy Streaming! 💜
    Best regards,
    The Roku Community Team
StellaBean1's avatar
StellaBean1
Newbie
10 months ago

So Pluto TV app launches and then immediately closes on both of my Roku devices. It’s working fine on my iPad and iPhones. I have followed all of the steps in your previous posts. I have removed the channel restarted the system and then reloaded the app nothing is working. I have checked for system updates both on the app and Roku device. It says the D system and the app are up-to-date. This has been going on for two days.

  • k1jeepchick's avatar
    k1jeepchick
    Newbie
    10 months ago

    I have had the same issue.I just tried it on my computer and it is working fine, just on my Roku 

    • RokuJohnB's avatar
      RokuJohnB
      Community Moderator
      10 months ago

      Hi StellaBean1 k1jeepchick,

      Thanks for keeping us posted, and welcome to the Roku Community!

      We appreciate the troubleshooting steps that you have taken so far. After attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from them.

      If there's anything else that we can do to assist you, please let us know.

      Kind regards,
      John