Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
JacyOnTheFly
Level 7

Pluto Crashing - Need Help

Can anybody tell me how to fix my Pluto app? All it does is crash repeatedly. I've uninstalled and reinstalled it. Restarted ROKU. I've done this multiple times. Any other fixes? Thanks.

 

-Jacy

0 Kudos
1 REPLY 1
makaiguy
Community Streaming Expert

Re: Pluto Crashing - Need Help

After removing a channel, best practice is to clear the Roku's memory by restarting it before reinstalling the channel. Did you do this? Without the restart you may not get a clean reinstall.

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos