Solving playback issues

[Lorilm44]

I have a 70 inch rca tv and I cannot get any of my services to play back what happens is closed captioning comes on and then it cuts out the stick works on other tvs fine just not on this one any ideas

[Streamer317]

What is a Riki Stick Disney Plus? Can you elaborate please. Is your issue with the Disney+ channel on your Roku Stick?

[Lorilm44]

Roku sorry but looks like not supported on rca

[Streamer317]

Your TV doesn’t matter. As long as you have an open HDMI port. Can you elaborate please on what the situation is? Thanks 

[DBDukes]

@Lorilm44 

How long have you had the Roku Stick? How long did it work? When did Disney Plus stop working? Are any other apps impacted?

[Lorilm44]

Everything else works ok just got the stick 

[Streamer317]

We need more information please. Can you please explain in detail what’s going on? Thanks

[DBDukes]

@Lorilm44 

You said Disney Plus was an issue. I'm unclear if it's other apps as well. Have you tried other apps? How are they working?

Is the issue only with captioning? Or do other playback issues exist?