Forum Discussion
Hi Community Users!
Welcome, and thank you for posting here at the Roku Community!
We understand you're having a problem with your OTA channels. We're glad to help. Kindly try to perform a system restart on your Roku device by going to Settings > System > Power (if this is not an option, kindly skip the step) > System Restart. After doing so, please try to re-scan the local channels; you can refer to this support article here for more information on scanning local channels. Also, updating the correct zip code information might help.
Alternatively, here's how you can access "over-the-air" broadcast television:
- Connect the coaxial cable from your HDTV antenna to the "Ant/Cable In" connector on the back of your Roku TV.
- Turn on your Roku TV, go to Home, and select Live TV. If Live TV is missing, you can add it by going to Settings > TV inputs > Live TV > Set up input.
- Follow the instructions on the TV screen to complete the setup.
If the issue persists after performing all the provided troubleshooting steps above, please keep us posted so we can continue assisting.
Sincerest thanks,
Janadee
These steps did not work for me.
I did fix my problem though.
I live in a zip code near Ogden Utah. Most of my local channels originate in Salt Lake City- about 30 mi away. I have a big antenna in the attic, and get fairly good reception. What fixed my problem was changing my zip code to one in the middle of Salt Lake City.
My Roku TV seems to be policing which local channels I am allowed to view. It didn't think that my zip code should see the channels I am receiving. The TV has no business doing this for OTA content. If I put up a 100ft antenna and can receive, OTA, channels from Las Vegas, then the TV should display them.
- RokuCarly2 years agoCommunity Moderator
Welcome and thank you for posting her in the Roku Community, rborder!
We appreciate you for letting us know that your issue has been resolved by changing the zip code.
Here are some of our Support articles to help you with connecting or activating your Roku TV using an antenna or streaming OTA channels:
Hope this helps!
Kind regards,
Carly