Solving playback issues

[Silicondust]

Nick here from Silicondust - we have identified/fixed the problem causing this error. Goal is to have the update submitted to Roku for review by end of day.

[bwink]

I was pleased to find that the app has finally been published.  The fix is working.

[bwink]

App is now Version 72.0 - build 20221118

[Hank89753 · Accepted solution]

Excellent

[Stonebrook]

I can confirm that the update to the Roku HDHomeRun app fixes the recording playback issue. 

No re-boot/power-off cycling was needed. Just update the HDHomeRun app.

Thanks,

Russ

[adilmana]

The new update worked for me too.  I will monitor through the week. 

Thank you Roku and Silicondust team.

[adilmana]

After using the latest update for a few weeks, while watching recorded video it constantly kicks me out of the recording and I get the following Roku error message: Roku player error: malformed data.  Anybody else getting this error and is there a fix for this?

Thank you.

[krbr]

Have 6 ROKU all have; malformed data error.  On MZ ROKU did the 123 fix no joy.  Did a factory reset, no joy. Have 7 Fire TVs that work as expected. Suggestions?

[RokuKarla]

Hello @krbr

Thanks for posting here in the Community.

Does the issue only occur on a specific channel or across other channels installed on your Roku device?

-If you haven't tried yet, you can remove the affected channel and then re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
For detailed instructions, refer to this Support link: How do I resolve channel playback issues"

Regards,
Karla