Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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TRSager
Level 7

[OS 10.5] 3031RW-Roku Express+ Sling and AirTV

Problem since update is with Sling TV and Air TV Anywhere, when playing local channels, picture and sound freeze after a couple minutes then Roku reboots to Home page. I need support but can not find a way to contact them. "Agent-assisted support is not available for your issue and/or model."

Software Version 10.5.0 build 4201-AE

3031RW-Roku Express+

Device ID S0122975D56U

Serial # X0040015D56U 

 

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