Solving playback issues

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Comet2571
Reel Rookie

No audio on some episodes

Roku Express 4K, watching Paramount+, audio is fine for some episodes but no audio on others.  I can get the audio for these “silent” episodes on my phone app, but these episodes are muted again if I try to mirror to my TV through the Roku device.  I’ve powered down, tried again the next day, yet for some reason my Roku device won’t broadcast the audio on some random episodes.

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2 REPLIES 2
renojim
Community Streaming Expert

Re: No Audio (Random) on some episodes

Do you have any of the "Volume leveling" modes set?  Press * on your Roku remote while a video is playing and look under "Sound settings".  Try setting "Volume leveling" to "Off".

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Comet2571
Reel Rookie

Re: No Audio (Random) on some episodes

Thank you for your reply.  It is set to “off”.  No joy, I just find it rather bizarre and a bit of a pain since I’d rather watch on tv than on my phone.

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