Forum Discussion

renevilla's avatar
renevilla
Newbie
5 months ago

No Signal when i try to use my Roku

Was watching a movie last night on Roku, and suddenly the picture froze, like it was buffering, played again for a few seconds, and then the screen went black. Now I get a "No Signal" msg. on my screen. I know it's not my WIFI, because all my other devices are working. I've unplugged everything, and plugged it all back in but still get nothing but the "No Signal" msg.

TV & Player Setup

3 Replies

  • JWS9518's avatar
    JWS9518
    Roku Guru
    5 months ago

    You didn't specify which Roku device/model you have, but have you tried unplugging your HDMI cable and plugging it back in or replacing the cable.

  • Strega2's avatar
    Strega2
    Roku Guru
    5 months ago

    Just to be clear "No Signal" is  a thing many TVs display when they are not receiving a video signal on the current input.  They don't mean anything about Wi-Fi signal.  (And your Roku should still display stuff like the home screen even without Wi-Fi.)

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      5 months ago

      Hey, renevilla.

      Thanks for posting here!

      In addition, you may visit this support article here for extra tips on resolving the "No signal" message that appears on the screen. 

      We hope this gets figured out soon! Let me know if you need more help.

      Best,
      The Roku Community Team