Forum Discussion
Have had this issue with every single Roku tv in my house (5 of them). Only Netflix crashes. Only thousands of dollars in Roku products just to have to keep resetting the entire tv once a day on whatever tv we are using at that time. All this money spent and continuous monthly payments for an app I can’t even use without constant hassle given to a company who just keeps repeating the same troubleshooting advice to all of the people on here telling them the same exact thing. How about try and fix our issue and stop with beating a dead horse with your rebuttals that don’t work for the issue at hand. Had enough of this
Hi, Pappywoodwork
Welcome to the Roku Community.
We understand the issue you have faced with Netflix crashing on all of your Roku TVs, and we'd like to assist you in resolving this issue. We're currently reviewing this case and investigating the crashing of Netflix on Roku TVs, and we would like to request the details previously requested above this thread, as this information is crucial to our investigation.
Additionally, it is also a good option to contact the channel provider's support directly and inquire further about this issue for a workaround or request an update of the app on their end to resolve this since most channels on the Roku platform are designed and maintained by the channel providers themselves.
We look forward to your response and hope for your understanding.
Best wishes,
Kash