Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

My Channel will start then not stream,goes into stand-by mode

When I go to stream a channel it will go there for a few seconds then to the screen that saids Roku TV then goes into stand by mode. I shut off the cable box so that isn't a issue,it's not running in the back ground. While its in stand by mode I'm not able to do anything with the remote until its done doing this. I try sending a email to support but wasn't able to put in my name or email address. This is so frustrating! I haven't even own the TV a week! 

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