Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Gabalow
Level 7

Movie playback stops and ROKU appears on screen

Watching movie on ROKU. Movie stops and shows ROKU on screen. I go back and resume movie. Does continually 

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renojim
Community Streaming Expert

Re: Movie playback stops and ROKU appears on screen

Are you speaking of the Roku startup animation?  Are you using the supplied power adapter and not your TV's USB port?  Does it happen in one particular channel/app or all of them?  What's the model number and software version shown under Settings->System->About?

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