Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Mirroring and Amazon prime video

Hi guys..

I am in Australia, NSW and I am  using 3700x Roku express and I am unable to see or install prime video on it. I don't even get an option of streaming it from my phone Oppo F11 Pro. My Screencast search option doesn't detect my Roku. Strangely though i am able to  play YouTube videos straight through my phone. Can't even do phone screen mirroring. Please help. 

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