Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Low Power Warning Despite Changing Cables

I experienced a frustrating issue this week when I powered on my TV, and received an "insufficient power" warning from my Roku Express despite having my device plugged directly into AC power. I also noticed a slight flicker on the screen.

I swapped out the cables with another Roku device, tried every combination of power source, and still got the same warning. I also did hard and soft resets, to no avail.

Checked back on my Amazon account and this all happened three days shy of my one-year purchase anniversary. Cannot seem to get a direct line to support so trying here. 

Has anyone successfully reset their device to get it to stop throwing this power warning?

0 Kudos