Solving playback issues

[Delainamcmillen]

I have only bought the tv about a month and a half ago. Nothing has happened to it but one day I turn on my tv and it looks as if someone has broke the inside screen and there is a lot of random lines on the tv. They say the bulb might be broken or going out but why would it be doing this if I bought the tv brand new a month and a half ago 

[RokuKariza-D]

Hello @Delainamcmillen

Thanks for posting here in the Community.

For clarification, is it a Roku TV? If yes, have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturers' contact information, visit our Community post here: Contacting Support for Your Roku TV

We appreciate your understanding.

All the best,
Kariza