After having one TV for over 3 years one TV for over a year and another TV just buying it less than 2 weeks ago all 3 TVs began having the same issue where apps such as YouTube or Netflix would automatically kick off after about 5 to 10 minutes, returning me to the home screen, and deleting the data holding my place to quick resume, this is you began to present itself less than 2 weeks ago and has persisted to get worse and worse as time has gone by, I've tried all the magical fixes of unplug and plug it back in power it off and resetting the cache to find that they're all not true and are being told to you by people that are working for Roku that refuse to fix this issue as this is a coding issue, the issue at hand is the TV is receiving the note TV signal acquired error, it is no longer acting as though the TV recognizes any of the apps on it, alternatively devices such as the Xbox can be plugged in straight through HDMI and work properly,, this issue has resulted in me returning one TV, and deciding I will no longer purchase Roku devices as they will not fix their products and tend to delete comments or lock threads pertaining to the issue to hide and competency at the company, is someone with a little bit of experience with coding and technology it is easy to plug in the computer and read the error code that is being read to the device and see that Roku is also receiving this troubleshooting code and yet acting like nothing is going on with their products, this is as anti-consumer as It gets, people do not have multiple thousand dollars to drop on devices that do not work, I have attempted to delete the cache hard resets switching power supplies, and about a hundred other examples of switch this setting or turn this off or this on in your settings to no avail, this is not an issue with just the Roku external products with built-in TVs as well, it appears to have came from the last update that was pushed to all the devices and is a coding issue that needs to be fixed by coders not a technical issue, it's sad to say that the warranty is up on my 3-year-old 75 in $3,000 high definition TV with garbage Roku built in or it would be returned or a court(at this point i was censored for using the word i wanted which involves a judge and lawyers.... crazy word to sensor but says a lot about you company fearing a La ws uit that bad)would be filed, at one point in time this was a very viable company Roku was the cheap man's TV, but is now become an incompetent bunch of garbage, there are multiple examples of these threads being deleted you can just look in these comments to find them, I suggest this company gets off his butts and solves this issue before every one of its customers decide to leave it is too late for me, after being in a bunch of lies from incompetent people in customer service pretending that it's an issue with the TV models and that they were not aware of this issue when this should be a company-wide problem that everyone is aware of and working on to correct, but that just shows you Roku doesn't care after they sell you the TV that isn't their problem according to them so just try and unplug it and plug it back in that is literally what One customer rep spent 3 hours trying to tell me would fix it and refuse to push it up into the company, this is you is present across YouTube Netflix Hulu The weather channel app CBS and every other app on my TVs which is over 30 some of which I pay for and have subscriptions for and will now lose because I can no longer use the TV causing issues with other companies, and yet your company is acting like this is no big deal, as well as I truly believe that a lot of the people with these "solved" comments are actually not customers but fake accounts and employees as I've used three different TVs with different models and tried the lot of them and none of them have worked, in the end I kind of hope you guys do get sued for this because like I said people don't have three grand to drop on something that doesn't work, as well as like me I had multiple TVs in my home that have Roku built into them that are now garbage Roku I don't need a response to this do better, this is horrible practice Your company should be 100% focused on solving this coding issue, Even if you have to disable returning to the home screen because of no TV signal being noticed because the apps aren't dropping signal the TVs just don't care that they're receiving it or aren't registering that they are receiving it this should be an easy simple 30-minute coding patch, instead you're willing to risk your entire customer base.
