Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

JVC ROKU TV #LT-50MAW595: No video on any channels

I've seen ROKU box questions connected to stand alone tv's but my JVC is ROKU enabled, 4k.

Everything works, all selection screens, ads, banners, etc. When I attempt to actually watch a movie, YouTube video or Amazon Prime selection, AUDIO is fine but I have a completely BLACK screen!

The settings to 720 should NOT be an issue as the set is configured to auto select resolution.

What am I missing. Set is DAY 1, brand new.


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