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Devlloydlac
Level 7
‎09-16-2021 05:44 AM

I would like a Replacement Roku for screaming noise

I continue to get this high pitched noise when I use my Roku. After a few minutes of watching TV it starts this High Pitched/Screaming noise and it doesn't stop. I have tried other HDMI ports, I have tried other power sources (TV and Wall power), I have tried contacting my internet provider who assured me it is not my internet, I contacted my TV manufacturer who said it is not the TV and I would need to call Roku. I have had the product for 6 months and it is outside the return/exchange policy from the place I purchased this at. We have 3 other Roku's in our house that are the same as this one and we do not have this issue with the other 3. What do you suggest I do from here? 

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renojim
Community Streaming Expert
‎09-16-2021 12:12 PM

Re: I would like a Replacement Roku for screaming noise

I would suggest starting here:  https://support.roku.com/article/208757058-step-by-step-instructions-for-returns-and-warranty-replac...

Perhaps @RokuDanny-R or @RokuKariza-D can help.

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