I just tested my Ultra 4800, and it works fine. So it appears the Premiere 3920 is the problem. When I get a chance I'll provide a trouble ID for that one.
For my issue with No Audio or Audio control after update to HDHomeRun app version 91.0 build 20240410
Info from my Roku Premier+:
Model:4630X - Roku Premiere+
Serial number: YR006S160704
Software Version: 12.5.5 - build 4174-29
Device ID: 7KA6A6160704
Tracker ID: 04-156-291
Just tested my Premiere again, still no audio
Model 3920
Serial Number YH006M798271
OS version 13.0.0 build is a beta, so will not be included here
GC version is also beta
Time Stamp 2024-05-18T13:17:22Z
ID 71-156-317
Again, my Ultra 4800 does have audio, and it is set to passthrough and connected to an AVR. It is on the same OS beta build.
Thanks Dan! I was responding to the earlier post from ERey. Roku Community Moderator asking for my device information and Tracking ID
I'm in the same boat with both streaming stick and hardwired premium. Frozen on one channel with no options or actions thereafter using any buttons on the remote.
Report ID: 51-157-778
Model: 3810X Streaming Stick +
Software: 12.5.0 Build: 4178-50
GC Version: 11-2-3
Hope for solution soon. I use the newest 4-tuner HDHomeRun and love it.
I was experiencing the same or similar problem as others here. Starting a week or two ago, app would only play one channel. Tried today, and app would not find device.
However, the device is showing up/running on my network (using my router web UI), So I used the HDHomerun web UI and found a message that a firmware update was available. I was running firmware from 2022, the latest is from 12/23.
Updated firmware, which also resets the device. Now app works fine.
@OG_Brian wrote:Updated firmware, which also resets the device. Now app works fine.
Yeah, I had already checked that. My HDHR Flex 4K is already running firmware from 12/23. Good suggestion though.
For my issue with No Audio or Audio control after update to HDHomeRun app version 91.0 build 20240410
Here is my HDHomeRun info:
Hardware Model HDFX-4K
Firmware Version 20231214
ATSC3-DRM SD20230420
Device ID 10A58D6D
Is there any way to roll back my Roku to a previous release that worked fine with the HDHomeRun app?