Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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tabbycat3t
Level 7

Everything is being shown fullscreen!

On my TCL Roku..all movies I'd previously purchased always were widescreen w/the black bars at the top & bottom. Now EVERY MOVIE on EVERY CHANNEL is fullscreen & I can't stand it! Plus the movies all look like VHS. No Hi Def to be had anywhere. I've dug all thru the settings on my tv as well as the channels & I cannot find a way to fix this. I have this problem on both my TCL Roku tv's. 

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