Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Dolby Digital Plus audio support under 10.5.0

Hello.  I own two Roku's.  One is a 3810x 4k Streaming stick and the other is a 3920x Premiere.  Under the last update,  My 3920x upgraded to 10.5.0 build 4201-91.  Videos using Dolby Digital Plus audio play perfect but my 3810x is using 10.5.0 build 4201-50 which is causing problems with no sound on videos using Dolby Digital Plus.  Is there a way to get my 3810x to use the same upgrade as the 3920x build 4201-91?


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