Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 8

Device shows no video during playback




10.5.0 Build 4201-88

YouTube 2.21, 94005088

Movies Anywhere 1.25, 249

Roku Media Player 5.5, 12

Roku Channel 6.0, 15

The channels load but produce no video [issue ID HK-468-185]. For me this problem also happens after the screensaver has ran for several minutes. I've been able to fix the issue with a factory reset.

0 Kudos