Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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ammmorph
Level 7

Cannot turn off TV speakers

Trying to turn off my TV Speakers (TLC TV) but do not have that option available. I go to settings, then to audio then there should be a speakers button with an option to turn the speakers on or off but I do not have that option available?!? Has it been relocated on the menu, I cannot find it anywhere? Is this a software or programing issue with Roku? UGH! So frustrating. Thanks for any advice or insights. T

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