Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Can hear the sound but all I see is a black screen

I was in the middle of watching Netflix when all of a sudden the screen went black. I could hear my show still playing but couldn't see anything. It's been about 2 days and all I can get it to do is flicker before going black again, I can still hear sound, but can't see anything. What am I supposed to do? 

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