Solving playback issues

[RNF]

Britbox keeps trying to load then going back to Roku Home Screen. I have checked for updates on Roku & Britbox as well as removed & reinstalled Britbox app. Still no luck ☹️

[RokuMary-F]

Hi @RNF,

Welcome to the Roku Community!

Please make sure to restart your Roku device after removing the channel and before adding the channel back to ensure the process is successful. Are all other streaming channels playing content normally? How long has the issue been occurring?

To help troubleshoot the issue further, follow this link: How to resolve a channel playback issue | Official Roku Support

Keep us posted and we'll continue assisting from there if needed.


Best regards,
Mary

[Harperdog]

Nothing works. Fix this issue!