I'm having an odd and frustrating issue with autoplay, specifically on the Roku Prime Video app.
Here's the troubleshooting steps I've tried so far:
I'm a little flummoxed here guys. I can't find any autoplay settings specifically within the Roku Prime Video app. Only via the portal.
Software Engineer by trade so I'm willing to try more technical solutions if need be. Anyone experience this before and have any ideas for a fix? Also, I asked this question on the Amazon support forum and they suggested this is likely a Roku issue and to ask here.
Thank you for posting here in the Roku Community, @ardenter!
We appreciate you letting us know about the playback issues you've been experiencing with Prime Video's auto-play feature and we're here to suggest some troubleshooting steps.
Before we proceed, please be informed that this is a channel feature and it is highly recommended to directly raise your concern to the channel provider themselves as they are the ones who provided and maintained their channel on the Roku streaming platform.
Nevertheless, we can suggest some troubleshooting steps to help you resolve this:
If the issue still persists, you can reach them here: Prime Video Channel Support
Best regards,
Carly
I'm also having this exact same problem. It has only recently started (past few weeks). Prior to that, everything auto-played (just like I wanted).
Thank you for posting here in the Roku Community, @ardenter!
We appreciate you letting us know about the playback issues you've been experiencing with Prime Video's auto-play feature and we're here to suggest some troubleshooting steps.
Before we proceed, please be informed that this is a channel feature and it is highly recommended to directly raise your concern to the channel provider themselves as they are the ones who provided and maintained their channel on the Roku streaming platform.
Nevertheless, we can suggest some troubleshooting steps to help you resolve this:
If the issue still persists, you can reach them here: Prime Video Channel Support
Best regards,
Carly