@poneill wrote:
...If you google it it seems like a common issue on roku that only some are able to fix.
I've been a Roku user since 2010. There have been times some app had audio sync issues. But it's the app with the issue. Well, actually it's the stream the app is using.
You see, some major services have different servers for different platforms. For example, if you have a Fire TV and a Roku, and each is watching Netflix, they won't connect to the same servers. Netflix has different servers for multiple platforms. And, they have servers in different locations. Suppose someone in Washington state and I were both watching Netflix on our Roku devices. I'm in the southeast. I'll get my stream from a different bunch of servers that someone in the northwest.
What all that means is that different services have different servers. If it was Roku, it would happen on a lot more. This is a rare event. It doesn't seem rare to you because it's happening to you. Had I watched the games, it may have happened to me. But most people don't have it, or there would be a lot of reports here on this user forum. There aren't. Of course, it could be the app (made by NCAA Digital), but then everybody using the app would have the problem. It's probably the stream.
So, if it's the stream, then let's look at why that might be. Well, you're probably watching the stream when others are. And it's entirely possible that NCAA Digital, the app developers, isn't doing anything wrong. It could be that truTV network, who broadcast the First Four, wasn't properly equipped to handle the stream. All yesterday's games were handled by truTV.
Today's games are being carried by truTV, TNT, TBS, and CBS. Each network has four games. So, when you watch the games today, notice if all games are that way, or only certain ones.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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