My neighborhood had a power outage last night and now our Roku Express 4K+ will not work. It's dead.
Again, no Roku image at all on my TV. It's blank.
Seems to me that the device just died, but why is the power light still on?
I bought this on Amazon six months ago, so it's too late for a return.
Any advise? Other than switch to an Amazon Fire Stick?
Hi @TomReagan,
Congrats on your first post in the Roku Community!
Thanks for letting us know about the behavior you're seeing with your Roku device after a power outage, along with all of the troubleshooting that you've done.
If the issue persists, please refer to the support article here for additional troubleshooting steps: What to do if your Roku streaming player will not power on | Official Roku Support
If the steps provided by the Support page still aren't helping, please reply back and we will be able to assist you further.
Best regards,
Mary