Solving playback issues

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Ads missing close captions

Ads never have closed captioning. .

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6 REPLIES 6
makaiguy
Community Streaming Expert

Re: Ads missing close captions

No programming content has closed captioning data included unless it was programmed in when the files were created.  You'd think it would be in the advertisers' interest to have CC included but it is often omitted.

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Re: Ads missing close captions

MOST TV ads are closed captioned.  

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WendyHB
Level 7

Re: Ads missing close captions (CC)

I beg to differ - I have used CC/closed captioning (non-ROKU) for years and find that MANY ads are NOT close captioned. As time goes on, presumably this will change, but that’s the current situation. 

Wendy HB

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Re: Ads missing close captions (CC)

Ads on ROKU still have ZERO captions.

Wonder why ROKU censors them....

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Re: Ads missing close captions (CC)

"NON-ROKU".

I'm talking about ROKU.

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Re: Ads missing close captions

No.

Censoring captions on ads is ROKU policy.

(And, please, people, could we stick to topic: Captions on ads.  advTHANKSance. 

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